RPA in Banking & Finance - Connections.Tech

Intelligent Integrated Automation

MADE SIMPLE

RPA for BANKING & FINANCE INDUSTRY

According to research leaders at Forrester, 35% of service companies will introduce automation solutions in 2022. Also, over 40% of enterprises will create state-of-the-art digital workers by combining AI with RPA.

People are waking up to the great potential of RPA. Banking and Capital Markets is the largest sector where managers implemented RPA solutions to improve their Business Process Management.

Are you among them?

Robotic Process Automation (RPA) uses machine learning to replicate and automate those dull, repetitive, time-consuming digital tasks and processes, freeing up you and your employees to take care of the important stuff.

Automate Banking Compliance
and Scale Innovation

Book a Discovery Call with one of our RPA Implementation Experts.

Our Trusted Partners

RPA Successes

63%

of global executives say RPA is a major component in digital transformation – Pegasystems survey

57%

say RPA reduces manual errors – Forrester Consulting Report

92%

agree RPA has assisted in better compliance – Deloitte Global RPA Survey

68%

of workers say that RPA has made them more productive – UiPath survey

60%

of executives agree RPA enables people to focus on more strategic work – Forrester Consulting Report

57%

of executives say RPA increases employee engagement – Forrester Consulting Report

Today, increasing economic uncertainty has sparked major industry changes around regulation and customer interaction. And as more customers seek financial support and guidance, banks need to respond promptly and gracefully to the demand.

Download our Case Study to see how implementing RPA helped some of our banking clients to boost efficiency and improve productivity.

What RPA can do for your Banking Business

Increased Speed and Accuracy

Improved Productivity and Elimination of Human Error

Improved Employee Satisfaction

Improved Customer Experience

Increased Compliance

Robotic Process Automation software, or RPA “robots”, can be programmed to perform repetitive, time-consuming computer-based tasks at higher speeds and with increased accuracy allowing for higher productivity and the elimination of human error. Banking Business Process Automation is now a key business requirement in order to achieve clarity on your strategic direction, alignment with the organization’s resources, and increased discipline in daily operations.
Implementing RPA software provides your workforce with more time to focus their energy on meaningful human tasks, not robotic ones. This is, in fact, the main principle of RPA – let human employees work on what humans excel at, and let robots handle the tasks that get in the way. With RPA speeding up processing times and reducing costly errors, processing costs decline and per-employee output increases by between 25% and 50%.
These RPA robots can adapt to and interact with any interface or workflow such as checking accounts, savings accounts, invoicing or payroll. Meaning that there is no need to change any existing banking systems, applications, or processes in order to automate your business.
PLUS, once implemented, these robots are easy to set up, schedule, customize, clone, use, and share. You will be able to utilize the software to significantly speed up and improve the banking business processes with ease.

Benefits of Implementing RPA in Your

Finance & Banking Business

Increased Accuracy and Reliability

RPA robots not only perform computer-based tasks at much greater speeds, but they also eliminate human error which means 100% accuracy every time.

Cost Savings and Greater ROI

RPA bots are low-cost and easy to use, customize and duplicate. Implementing this software in your business means that you will be able to get more done with the same amount of staff.

Speed Up Delivery for Improved Customer Experience

Time-consuming digital tasks are automated to be completed at greater speeds meaning faster turn-around times, reduced call-handling times, and a 50% improvement in customer experience.

More Flexibility for Greater Scalability

Automated processes allow businesses the flexibility to handle any workload, accommodating even unexpected increases in volume.

Easy Integration Across Multiple Platforms

RPA bots integrate with any system, platform, or application meaning that you will never have to upgrade or replace existing platforms for RPA implementation to be successful.

Increased Productivity and Improved Employee Morale

Allow RPA bots to complete boring, manual, digital administrative tasks, freeing up your most valuable asset, your people, to focus on more thoughtful and meaningful work.

Increased Accuracy and Reliability

RPA robots not only perform computer-based tasks at much greater speeds, but they also eliminate human error which means 100% accuracy every time.

Cost Savings and Greater ROI

RPA bots are low-cost and easy to use, customize and duplicate. Implementing this software in your business means that you will be able to get more done with the same amount of staff.

Speed Up Delivery for Improved Customer Experience

Time-consuming digital tasks are automated to be completed at greater speeds meaning faster turn-around times, reduced call-handling times, and a 50% improvement in customer experience.

More Flexibility for Greater Scalability

Automated processes allow businesses the flexibility to handle any workload, accommodating even unexpected increases in volume.

Easy Integration Across Multiple Platforms

RPA bots integrate with any system, platform, or application meaning that you will never have to upgrade or replace existing platforms for RPA implementation to be successful.

Increased Productivity and Improved Employee Morale

Allow RPA bots to complete boring, manual, digital administrative tasks, freeing up your most valuable asset, your people, to focus on more thoughtful and meaningful work.

Download our Whitepaper to find out more about how implementing RPA software can transform your business.

Industries Where RPA is Being Used

Decrease operations costs and revolutionize the customer experience by automating

Client Profile Updates.

Renewal Premiums.

Claims Processing.

Policy Administration and Servicing.

Enrollment and Eligibility.

Get proven remedies for your biggest healthcare challenges by automating

Scheduling.

Insurance Verification.

Chart Management.

Patient Registration.

Medical Records Comparison.

Recognize an over 60% decrease in errors, improve customer service and customer management by automating

Data Gathering.

Data Validation.

New Suppliers Onboarding.

Complaints Handling.

Metering.

Scale operations seamlessly and gain a competitive advantage by automating

Loan Processing and Validation.

Card Management.

Account Closure.

Customer ID Verification.

Payroll Processing.

Improve process accuracy, speed and transactional processes by automating

Applications Processing.

Form Processing.

HR tasks / Reconciliation and Reporting.

Financial Management and Audit Trail.

Document Handling and Validation.

Webinars coming soon…

The RPA Implementation Journey

Opportunity Identification Workshop;
Assess technology component;
Review and approve pre-assessment results;
Design Program Release Plan;
Kick-Off Meeting: ensure stakeholders alignment and full readiness.

Define and prioritize requirements;
Conduct deep-dive sessions;
Design and Validate TO-BE state for processes in each Release;
Review process prioritization.

Begin RPA development as per specifications;
Define tasks dependencies;
System testing;
Performance testing;
User acceptance testing.

Track and monitor progress in production;
Implement corrective actions;
QA and success measurement;
Handover to customer business.

Cycle restart;
Customer Business and Connections AA CoE manage the robots as ongoing operations.

Our Trusted Partners

Why choose Connections?

Discover if your business process is suitable to be automated using RPA technology by accessing our

RPA Feasibility Calculator.

Why Choose Connections?

15+ Years of Industry Experience

UiPath Trusted GOLD Partner Since 2017

Flexible Engagement Models

24/7 Technical Support

TRACE, ISO 9001, 14001, 20000-1, and 27001 Certified

On-time Project Delivery

Quality Assurance

Agile Development Approach

300+ Successful Projects Delivered

100+ Satisfied Customers

Satisfied Customers

"Since the start of our journey with Connections, we have been impressed with the professional manner in which they handled and implemented our full automation solutions. What makes Connections special is their continuous focus on quality, even post-implementation. We are pleased to continue our journey with Connections and we are proud to call them a trustworthy partner."

“As part of our wider strategy to continuously improve the patient experience, we sought to include technological innovations in our operational flow. Implementing automation has significantly reduced processing time, and ensures the quality of patient records with zero errors. In addition, our team members who previously had to manually complete these time-consuming repetitive processes are freed up to focus on more customer-centric tasks, which bring direct benefit to our clients.”

“The adoption of our first robot colleague, named Adam, is just one of the many steps taken by the Optima team in a wider roll-out of business process automation. Adam already interacts daily with fellow team members, receives emails, processes data, and accesses various systems. Adam integrated easily into our team, and just yesterday we shared a laugh when a newer colleague complained that Adam had not responded to their email.”